Shipping-Related FAQs
We strive to process and ship all orders within 2-3 business days. Delivery times may vary based on your location, but most domestic orders arrive within 5-7 business days after shipping.
Yes, Rubab Closet offers international shipping to select countries. Shipping fees and delivery times vary depending on the destination. Please check our shipping policy for more details.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the courier’s website.
Quality-Related FAQs
At Rubab Closet, we use high-quality fabrics such as premium lawn, Dhanak, and khaddar, along with detailed embroidery and embellishments, to ensure durability and comfort in every piece.
While we strive to present our products as accurately as possible, please note that colors may slightly vary due to photographic lighting and monitor settings. We recommend reading product descriptions for additional details.
Yes, our fabrics undergo a pre-shrinking process to minimize shrinkage and ensure the longevity of the garments. We recommend following the care instructions provided to maintain the quality of the fabric.
Returns-Related FAQs
We accept returns within 14 days of receiving your order, provided the items are unused, unwashed, and in their original packaging. Please refer to our return policy for more details on the process.
To initiate a return, please contact our customer service team with your order number and reason for return. They will guide you through the process and provide you with the necessary return shipping information.
Upon receiving and inspecting the returned items, we will process a full refund to your original payment method, excluding any shipping charges. Please allow up to 7 business days for the refund to be reflected in your account.